Engineering Computing (EC) Windows Support Student

San José, Provincia de San José, Costa Rica Job ID JR0263138 Job Category Intern/Student Work Mode Hybrid Experience Level Intern Full/Part Time Part Time

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Job Description

This is a student position. Responsibilities may include:
- Working on EC Windows Servers, Web and Database teams to support EC Design Enablement environment.
- Providing operational support to EC Design customers (incidents, service requests).
- Assisting with execution of various technical global projects- Data analysis to drive optimization of the support model and/or process improvements.
- Troubleshoot technical issues (Windows Server, MSSQL and MySql databases, IIS and Apache web hosting, Hyper-v Virtualization, Storage...).
- Writing documentation (step by step instructions, flow diagrams...).

Behavioral traits desired:
- Passion for Learning and Information Technology in general.
- Interest in working in a highly dynamic HPC environment ensuring stability, availability and security of Windows Server infrastructure.
- Understands and follows written or verbal instructions and procedures- Customer service skills related to providing ticket support.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Experience listed below would be obtained through a combination of your school work/classes/research and/or relevant previous job and/or internship experiences.

Minimum qualifications
- Must be pursuing a BS Degree in Computer Science, Information Technology or related field.
- Advanced English level.

Preferred qualifications
- System and/or Windows Server Administration experience.
- Familiarity with Microsoft System Center tools (SCOM, SCCM, Orchestrator, Virtual Machine Manager, PowerShell...).
- Automation and PowerShell experience.

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.

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Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”

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