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VRAN Early Customer Enablement Application Engineer

Penang, Malaysia Job ID JR0254217 Job Category Software Engineering Work Mode Hybrid Experience Level Experienced
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Job Description


Join our exciting journey of building best in class Radio Access Network solution.
Working closely with the customers, program manager, product validation, and engineering team, the successful candidate would take Intel VRAN SW and IP solution through the Intel quality-requirement process to be deployed to the VRAN/ORAN ecosystem partners. This involves contributing to the product launching collaterals and training creations. In addition, the role includes elements of supporting customers' issues troubleshooting.
Responsibilities:
� Contributes to the pre-product launch tasks include creating, reviewing, tracking, and delivering pre-production collaterals and trainings for VRAN ecosystem
� Contributes to the early enablement tier-1 customer facing, troubleshooting customer issues.
� Delivering product training, resolving customers' inquiries, demo and PoC staging.
� Collaborates with cross function team, product execution, and customer from different Geos (NA and Europe)
� Analyze 5G VRAN/ORAN SW performance.
� Drives results, and demonstrates Intel values, and sharing the knowledge with others PAEs.

Product Scope:
Including but not limited to:
� 4G, 5G CU and DU
� VRAN/ORAN, L1 and L2 processing, 5G/4G Forward Error Correction (FEC)
� Remote Radio Interface
� Packet processing (DPDK)
� Fronthaul, Midhaul, and backhaul interface, IEEE1588 and SyncE
� IA Platform-OS, driver, and software tool chains
� Kubernetes and Virtual Machine
� AI for RAN

This is a hybrid role is based in the Penang, Malaysia with worldwide partners and worldwide customers.
Some travel should be expected.

Qualifications


A Bachelor's degree in Computer Science /Computer Engineering/Electrical Engineering with 5+ years of experience in
� VRAN/ORAN, L1 and L2 processing, 5G/4G Forward Error Correction (FEC)
� 4G/5G Wireless Communication, 3GPP standard
� Packet processing (DPDK)
� Customer Support and good communication skill
� Wireless Segment Ecosystem
� Fronthaul, Midhaul, and backhaul interface, IEEE1588 and Sync-E
� Ethernet protocols, CPRI, eCPRI and O-RAN interfaces

Preferred Qualifications:
� IA Architecture and platform SW
� Architecture Feature Definition
� Design for Debugging, Design of Experiments Principles
� Technical Documentation
� Technical Requirement Definition and Design
� Artificial Intelligence (AI) Fundamentals

The requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Inside this Business Group


The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers.


Posting Statement


All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits


We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.


Working Model


This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
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