Sales Operations Analyst

Penang, Malaysia Job ID JR0262766 Job Category Sales Work Mode Hybrid Experience Level Experienced

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Job Description

The candidate will lead and manage a SEA/ANZ Customer Business Analyst team to support the business operation function as below:

Leading and tracking the CBAs team to achieve their operation function as their job scope and meeting performance matrix (guard band, biz result target, SLA, etc.); including demand and supply management, order fulfillment, shipment logistics, revenue forecast, rebate accrual/payment, audit compliance, etc.
Working on team proceeds and tool optimization/enhancement for the team to ensure group efficiency and productive; especially with new process/tool implementation. Act as local champion for sales transformation initiatives, improving processes, enhancing sales effectiveness, and driving continuous improvement
Window for customer operation support requests and escalation; e.g. new operation process/support on new biz, drive alignment base on environment and business policy changes and needs.
Develop team capability, cultivate work climate and business network, remove roadblocks, develop and implement business processes for efficiency, coach to build core competency for a strong and agile team.
Foster a productive work environment, promoting Intel values, effective communication, and collaboration

The candidate is also responsible for SEA/ANZ pricing management:

Working with various teams, e.g. field sales, BU category sales, cross Geo/Country/Territory organization and other internal stakeholders to maximize biz opportunity thru pricing management support.
This include using pricing strategy to maximize revenue opportunities, support smooth product transition, effective meet competition to win market share.
Also include pricing program (MDF and NRE) support recommendation through understanding customer business and product plan as joint Go To Market effort.
Candidate will be involved in the compliance exercise (e.g. Price Cost Test) and documentation by working with legal team on contract preparation, deliver legally approved agreement in C2A for customer acceptance and support SOX audit.

Qualifications

Graduate/Post Graduate in Finance, Business or Engineering with prior work experience of at least 5 years in IT Industry or Finance in technology company.
Possess soft skills with strong data analysis, critical thinking and time management.
Self-motivated with a passion for technology and related market development.
Energetic with a strong desire to learn.
Good communication skill with bilingual (English and Mandarin) capability and the ability to forge strong interpersonal relationship.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.

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Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”