Lab Engineer for Customer Enabling support

Job Description

• Drives lab systems engineering including the development of solutions to improve lab quality, compliance, and throughput.
• Drives monitoring, record keeping, and reporting for lab equipment including maintenance, service, calibration, and testing activities.
• Creates and develops test plans for new features on each product and recommends improvements to enable automated scripting for testing and archiving of results.
• Drives lab execution including engineering analysis, instrumentation, data analysis, and result reporting.
• Resolves reported bugs and root causes issues that could impact product quality and experience.
• Develops plans and cost estimates based on requirements and assesses projects to analyze risks and rewards, drive procurement of equipment and other lab materials, and development of lab infrastructure.
• Ensures lab preparedness including bench setup, procurement of test equipment and other lab materials, and infrastructure requirements.
• Collaborates with functional teams such as IT, security, and facilities to maintain a successful lab.
• Develops and coordinates the design, development, and implementation of new ideas, process, and systems for lab improvements needed to meet program deliverables.

Qualifications

Minimum Qualifications, you must possess the below minimum qualifications to be initially considered for this position:

• Bachelor´s degree in Electrical, Electronics, Computing Engineer or similar field.
• 1+ years of HW Spec experience building up and maintaining servers.
• Intermediate to advanced English level.
• Must have unrestricted - permanent right to work in Mexico.

Preferred Qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates

• 1+ years of experience with Intel Architecture.
• Experience in customer support is a plus.
• 2+ years of proven experience and knowledge of tech support.
• Linux proficiency.

Requirements listed would be obtained through a- combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Inside this Business Group

The Data Center & Artificial Intelligence Group (DCAI) is at the heart of Intel’s transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will require an on-site presence.* Job posting details (such as work model, location or time type) are subject to change.