IT Business Analyst

Job Description

Analyzes complex business problems and develops recommendations, gathers and clarifies business requirements, answers questions about data elements and how they relate to business processes and workflows. Works within the business process framework to decompose processes; analyzes, simplifies and optimizes processes based on findings. Organizes business design sessions and blueprinting to arrive at the future state tool, process and people design. Identifies automation opportunities and stays up to date on modern information technology (IT) tools and capabilities, coordinates with business and development team stakeholders whenever a new feature or update is added to a project. Relays client feedback, instructs the development team to make amendments and determines the feasibility of proposed features. Tests feature prototypes by involving clients and recording their experiences. Conducts user acceptance testing to determine whether the prototype meets the requirements of the project under consideration. Possesses strong communication and customer engagement skills, provides input to system design, making decisions for functionality and configuration, gauging and measuring data quality levels and providing troubleshooting support. On smaller efforts, performs the project management function, including scope, time, and quality (including data quality) management and may work on several applications, projects and programs simultaneously. Records, monitors and publishes critical project, program, process key performance indicators, documents progress and reports to senior stakeholders regularly. Reviews existing reports, metrics, makes recommendations to improve quality and efficiency of business processes, when applicable.

Qualifications

The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. Translate the requirements into functional specifications for technology teams and work closely with product owner, scrum master, developers, and testers to ensure successful project delivery. The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness. Responsibilities: 1. Requirement Elicitation and Analysis: � Work closely with business stakeholders to understand their needs, objectives, and challenges. � Elicit, document, and analyze business requirements, processes, and workflows. � Translate business requirements into clear and concise functional specifications for technical teams. 2. Solution Design: � Collaborate with technology teams to design solutions that meet business needs. � Propose innovative and practical solutions to address business challenges. � Ensure that proposed solutions align with the organization's strategic goals and technological capabilities. 3. Stakeholder Communication: � Serve as a liaison between business stakeholders and technology teams. � Communicate complex technical concepts to non-technical stakeholders. � Present findings, recommendations, and project updates to various audiences. 4. Documentation: � Create detailed documentation including business requirements, process flows, use cases, and user stories. � Maintain accurate and up-to-date project documentation throughout the project lifecycle. 5. Project Management: � Collaborate with project managers to define project scope, objectives, and deliverables. � Assist in project planning, estimation, and resource allocation. � Monitor project progress and identify potential risks or deviations from the plan. 6. Quality Assurance: � Participate in system testing, user acceptance testing, and validation of implemented solutions. � Ensure that delivered solutions meet the specified requirements and are of high quality. 7. Process Improvement: � Identify areas for process optimization and efficiency enhancement. � Recommend process improvements and assist in their implementation. Qualifications: � Bachelor's degree in Business Administration, Information Technology, or a related field with 7 to 8 years experience � Proven experience as a Business Analyst or in a related role. � Strong analytical, problem-solving, and critical-thinking skills. � Excellent communication and interpersonal abilities. � Proficiency in requirement gathering techniques, process modeling, and documentation. � Familiarity with project management methodologies and software development lifecycle. � Ability to collaborate effectively with cross-functional teams. � Certification in Business Analysis is advantageous.

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.


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Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.