The Application Engineer is primarily a Software Engineer, Technical Marketing Engineer, product evangelist, program/project manager and a marketer. In this position, you would be assisting customers enabling Intel Storage Software solutions to enhance the platform and increase storage connectivity. Provide OEM/ODM design support to ensure success platform launch, resolving technical issues through internal engineering teams and/or third party suppliers including IHV, OSV and potential ISVs. Deliver Software and technical training as needed to field teams and customers Effectively, efficiently and collaboratively manage resolution of complex issues which may require HW, SW, OS, BIOS and firmware investigations. This position will be supporting NSG's Hybrid RAID solution and other storage software products in the future.The AE helps developers create designs incorporating more Intel content including Intel Software and Intel Storage devices and memory, achieve the best performance of their applications on IA, and prepare collateral material to demonstrate the results. 10-20% travel may be required.
Inside this Business Group
3-6 years of troubleshooting experience with HW or SWRAID and SSDs -Familiar with Linux, Windows, SATA , NVME is critical -Understanding of drivers and software applications QA and development process -BS or MS EE/CE -3 years of experience working at or interfacing with PC OEM or ODM -Team player with good communication and problem-solving skills. - Excellent communication skills spoken and written English -Strong lab working and debug skills required -Willingness to travel International and Domestic -Strong adaptive ability to work effectively in a global team environment and across organizational boundaries. -Strong ability to work independently, multitask effectively, and exhibit strong influencing skills and customer orientation in an ambiguous environment
Non-Volatile Solutions Memory Group: The Non-Volatile Memory Solutions Group is a worldwide organization that delivers NAND flash memory products for use in Solid State Drives (SSDs), portable memory storage devices, digital camera memory cards, and other devices. The group is responsible for NVM technology design and development, complete Solid State Drive (SSD) system hardware and firmware development, as well as wafer and SSD manufacturing.