Solution Analyst IT Order To Cash

Job Description

This position is open only to current employees in IT CIT-D. As a Solution Analyst supporting the Software Product Release (SPR) agile team, you will be part of Intel IT's Order to Cash (O2C) solution group which is part of the Product Planning to Deliver (PPD) value stream. The Software Product Release team is responsible for the Licensing and Entitlement management domain and own applications like the Intel Registration Centre (IRC) and Intel Software Licensing (ISL) which are used to fulfill, register, download, and activate Intel products. ;IT Systems Analysis work focuses on designing information systems that are appropriate for user's needs and consistent with the overall design of the organization's information systems architecture including; Collecting and analyzing information from system users to formulate the scope and objectives of the system. ;Preparing flow charts, models, and procedures and conducting feasibility studies to design possible system solutions. Estimating the costs of system solutions and preparing project plans to provide input into decisions about prioritizing projects and allocating IT resources. Preparing and maintaining technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. Leverages agile methodology to design and configure solutions. Works closely with business to develop required training, change management and operations process. Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications and provide support. Looks for opportunities to automate business process with technology, and may provide consultation to users in the area of automated systems. A successful candidate will have proven experience demonstrating the following skills and behavioral traits: Use your strong communication skills and problem solving experience Team player who works in a highly-dynamic environment; Learn and adapt new technologies with a growth and innovation mindset. Adapt existing methods and procedures to create possible alternative solutions to moderately complex problems. Uses considerable judgment to configure the solution and seeks guidance on complex problems. Discuss leading industry processes/practices with businesses, organizations and across platforms/domains Troubleshoot issues to find the root cause and recommend Integration solutions. Work on multiple projects simultaneously and working in a team environment.

Qualifications

Minimum Qualifications: Minimum qualifications are required to be initially considered for this position. Must possess a Bachelor or a Master's degree in Computer Science, Computer Engineering or a related field 4+ years of relevant experience with a Bachelor's Degree. OR 3+ years of experience with a master's degree in Computer science 3+ years of experience with software development life cycle, software estimation, design and coding techniques, test methodologies and framework Intermediate level of experience with software logic design. 2+ years of programming experience in .NET/C# and C/C++ and with Windows, Linux and Mac OS platforms. 3+ years of experience documenting all requirements, solution designs, and functionality. Advanced English level Advanced knowledge in Microsoft Excel. Must have permanent-unrestricted right to work in Costa Rica. Preferred Qualifications: Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Domain knowledge in Entitlement and License management would be a plus. Experience in Agile/SCRUM/SAFe framework

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.


It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intel’s offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel, to apply directly at https://jobs.intel.com/ and not fall prey to unscrupulous elements.

Working Model

This role will require an on-site presence.