America's Customer Business/Program Analyst

Job Description

This role is for an Americas Enablement and Solutions Customer Business / Program Analyst. The job will require close collaboration with BU's and stakeholders in multiple locations and around the world. Will partner closely with a cross organizational team to enable business solutions globally, while helping to define long term scalable solutions, models and capabilities that will help grow across revenue channels.

Responsibilities will include day to day customer support with invoices, order management and creating new business documentation. TheCBA/PA will work closely with Global leads, BU's, account teams, customers, and cross-SMG to ensure appropriate channels are followed and processes managed efficiently and effectively. Be an interface between operations and the BU, thinking global first to ensure Global Regional Operations impacts are recognized and managed.  TheCBA/PA willalsohelp to enable Softwareand Services Transformation workwhile also enabling business supply chains as they land by ensuring customer setup activities are effectively managed through business operations, logistics, and credit,at the same timeconfirming capabilities and processes are followed.

Desired skills needed for success in the role:  

• The ideal candidate possesses excellent communication skills, including ability to adapt style and content to diverse audiences from executive level to IC.  

• The ability to build and maintain a wide stakeholder network including senior levels.  

• The ability to influence a wide a varied audience towards new solutions. The CBA/PA is required to have extremely close collaboration with various BUs, CPLG, BMG, Credit, Legal, Global Tax, Global Trade, Field and Operations.  

• Creative thinker 

• Ability to think outside of the box  

• Ability to thrive in ambiguity is critical

• Excellent communication and collaboration skills.

• Ability to synthesize complex data into a clear, actionable conclusions.

• A 'can-do' approach and attitude, willingness to take informed risks in order to achieve desired organization and Intel goals.

• Ability to quickly digest problems and drive solutions across a dynamic stakeholder base.

• Innovative and self-directed.

• Flexible and ability to embrace change in a fast-paced environment. 

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. 

Minimum Qualifications:

-University Bachelor’s degree 

 -2+ years related experience and with advanced working knowledge of Excel. 

Advanced English level

Preferred Qualifications:

Bachelor’s degree in Business, Supply Chain Operation or related field.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.