System Analysis Expert
The Comms System Analysis & Triage teamCSAT is responsible for the root cause analysis and triage of issues raised during verification phase of Intel iCDG cellular modem life cycle, also from customer products based on Intel cellular modems.Responsibilities include:- Provide detailed system analysis of cellular modem issues and triage to correct component/direction through logs. Issue could be inside cellular modem, network related, test setup or other reason- Provide root cause analysis and break down for component fix of issues from 2G/3G/4G cellular protocol stack, data protocol, IMS and other relevant components- End to end tracking of analyzed issue till root cause is confirmed from cellular component level- Discuss with component developers for complex or ping pong issues to make sure investigation is on right track- Provide detailed technical updates to project team or customer- System debugging of crash inside cellular protocol stack and firmware- Technical driving for critical platform/customer issues, e.g., leading debug camp or task force team, by coordinating different teamse.g., test, CSAT, component developers- Provide onsite support, e.g., at customer, certification lab.
Inside this Business Group
Communication & Devices Group: The wireless revolution at Intel! We are one team - passionate engineers and technologists from diverse industry backgrounds working together to realize a world of connected computing. We are bringing the best ideas from the brightest minds to deliver future mobile experiences into the market. We are on the journey towards making Intel a wireless leader with exciting products for the Internet of Things, 5G and an opportunity to change the world with your work.