Customer quality Engineer -Software

Job Description

Xeon systems technology enabling Platform software support for BIOS ,provisioning ,manageability and tools Platform software issue debug ,escalation resolution and support Publishing collaterals and presenting customer trainings on DCAI platforms. FACR and returns management support Resolving customer production challenges Securing early worldwide customer issue support across firmware ,software debug and failure analysis functions Provides post-sales technical expertise during the installation, implementation and maintenance of DCAI reference platforms May be involved in implementing detailed customer installation requirements. Ensures that client's needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

Qualifications

Experience in developing and validation of BIOS/BMC/Bootloader/Firmware Experience in developing and validation of BMC/OpenBMC/BIOS/Bootloader and manageability firmware Experience in developing and validation of S/W platform debug and monitoring tools Experience in Software issue validation and debug Experience in developing documents and presentations for customers Minimum Qualifications: BE - Electronics and Communication with 10(min) experience Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Inside this Business Group

The everyday contributions of the Intel Validation Engineering (iVE) team are essential to retaining/regaining Intel's product leadership. We validate, debug, and tune the newest designs and world-changing technologies that enrich the lives of every person on earth. We play a critical role in completing the PRQs of Intel products and in Intel's ability to deliver the annual technology platforms in our roadmap.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intel’s offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel, to apply directly at https://jobs.intel.com/ and not fall prey to unscrupulous elements.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.