Analog / RF Customer Support Engineer (f/m/d)

Job Description

• Provides technical support for solutions that incorporate one or more Intel products and technologies, drives solution design ensuring time to market readiness, transforms opportunities to design and production wins, and enables ecosystem and industry partners for platform solution readiness.

• Develops and implements product design, development, and validation tools and provides technical and issue resolution support during development, testing, and production.

• Evaluates, designs, and develops new software and hardware fixtures and utilizes tools during project deployment to validate and optimize product quality and performance.

• Creates product specifications, hardware design guides, application notes, and other supporting technical collateral. Collaborates and enables internal and external silicon, hardware, and software teams to deliver latest products in the market.

• Partners with customer R and D and manufacturing to ensure smooth product ramp through integrating customer DFx requirements, mitigating customer factory challenges, delivering product training, and providing health oversight with rapid technical support and systematic improvement action.

Qualifications

We are looking for a highly motivated talent to join the Wireless Access Network Division (WAND) as RF Customer Application Engineer for High-Performance Analog to Digital (ADC) and Digital to Analog Converter (DAC) in Villach. Become part of a customer focusing team and work on latest equipment, technologies, and tools. In this role you will engage with a global team, as well as worldwide Tier 1 and Tier 2 customers.

The main responsibilities for this position are:

• On- and off-site customer support on high performance Analog to Digital (ADC) and Digital to Analog (DAC) converter, including problem solving and debugging activities

• Driving customer solutions including self-driven problem solving

• Prepare and hold customer demonstrations and presentations

• Use and maintenance of the internal support tool

• Extract customer feedback and loop back to the design team

• Contribute to the creation of documentation and supporting material

• Act as the Interface between the customer and the development team

Minimum Qualification:

• BSC or MSC in Electronics or similar with at least 3 years of experience with high performance Analog to Digital (ADC) and Digital to Analog (DAC) converter

• Experience with the metric of such converter and the use of RF equipment like spectrum Analyzer and Network Analyzer

• Experience with communication Protocols like I2C/I3C, SPI, PCIe and their debugging

• Good communication and presentation skills

• Self-driven personality and being eager to learn

• Ability to read and understand PCB schematics and Layouts

• Ability to effectively communicate ideas and results internally as well as to customer

• Ability to work independently as well as collaborate in a team environment

• Ability to travel

Preferred Qualification:

• Experience with high-speed Interfaces like JESD204C, PCIe

• Experience with customer system/board power-on (PO) activities

• Embedded design development experience preferred

• Familiarity with signal and power integrity concepts is a plus

• Experience with MATLAB is a plus

• Experience using customer supporting tools

We believe in flexible working models (i.g. hybrid). Intel is an equal opportunity employer.

This position is subject to the collective agreement for workers and employees in the electrical and electronics industry, employment group H.

https://www.feei.at/wp-content/uploads/2023/01/collective-agreement-eei-2022.pdf

A higher payment is negotiable depending on your expertise and skills.

Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Inside this Business Group

The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.