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Customer engineer intern

Swindon, United Kingdom Job ID JR0236337 Job Category Intern/Student Work Mode Hybrid Experience Level Intern
Job Description

Join Intel and build a better tomorrow!

We create world-changing technology that improves the life of every person on the planet every day ranging from the technology inside self-order kiosks at fast food outlets, the data centres and networks that support your video streaming; from AI enabling genomic sequencing and personalized healthcare to autonomous driving.

You’ll be joining a company that values every individual and strives to minimize our impact on the planet,– we have just announced that we are water positive in 3 countries and use 100% renewable energy  in all our US & European facilities. If you want to find out more click here.

We have big ambitions, and a passion to work with others and address world challenges no one can tackle alone. We would love you to be part of this!

About the recruitment process

We will be considering your application based on your resume. Once your application is submitted, you can check the status of your application by accessing your candidate profile. The recruiter will review your CV and offer it to the team manager. Regardless of our decision you will receive feedback from us.

About the internship

This is a 13-month fixed-term placement suitable for students currently studying a sandwich degree course in a relevant discipline and is targeted at 2nd year students enrolled in a 4 years bachelor's degree or enrolled in Master’s Integrated Course which includes a year in industry (or equivalent).

We ask that all applicants are current university students and will remain students during the whole internship. Candidates must be based in the UK upon the start date of this internship, and for its entire duration. 

We are unable to support remote working from outside the UK. 

Are you passionate about technology and transforming the world ? We want you to apply to join us as a part of one of the European technical teams based in Swindon.

We're looking for someone who has a keen interest in computer hardware and software and wants to do hands on work developing future computing platforms. You will be a member of a team which specializes in the design and support of computer platforms (both hardware/software) for a wide range of next generation Intel products supporting major European customers. You will be involved in lab activities, working with the team and actively participating in customer support.

We have multiple technical positions available :

Platform support engineer

  • Working with customers to help them design in products including board level schematic design and review, troubleshooting with issue replication and debugging

  • Working on next generation proof of concept and demo designs with sales teams and key customers

  • Gaining a deeper understanding of PC hardware from desktop to server, along with network architecture

  • Working and influencing engineering and product design teams

  • Working within a global organization with teams based in multiple time zones

  • Providing lab support to the team

Consumer Technical Sales Engineer

  • Building the latest Desktop PCs with yet-to-be released components

  • Handling and preparing the latest notebook and mobile devices

  • Working with colleagues or customers to find a technical solution to a sales or marketing problem

  • Assisting the delivery of showcases and demos to a large audience of Intel's customers.

  • Collecting performance data and analysing the results

  • Analysing and interpreting system configuration sales trends for products in the consumer segment

Datacenter Technical sales engineer

  • Operating as an engineer within a private cloud computing datacentre, with day-to-day tasks including:

    • Onboarding and supporting hosted customers testing Intel technologies

    • Building and deployment of servers with bespoke hardware, software & networking specifications

    • Supporting workloads including high performance compute, virtualisation and artificial intelligence

  • There is scope for getting involved in other exciting projects outside of day-to-day responsibilities.


Qualifications

We welcome applications from candidates with:

  • Familiarity with computer architecture hardware/software from desktop to server hardware

  • Work through complex problems and innovate.

  • Ability to build and debug typical PC hardware and install and debug typical operating systems, including both Microsoft Windows, Google Android and Lynx

  • Genuine passion for technology and a curiosity to understand how it works, with a hands-on approach

  • Ability to grow your knowledge and continuously learn as the role and technology evolves.

  • Ability to communicate and collaborate with both customers and engineers

  • Confident working in a customer facing environment

  • Capable of working unsupervised by prioritizing work and focusing on meeting agreed objectives in required time-frame with good attention to detail.

  • Ability to work in a team

  • Strong organisational skills or Project management

What do we offer? 

  • A collaborative, supportive environment, where your equally brilliant colleagues will push you to be your best.

  • Competitive pay and benefits - quarterly pay bonuses, annual pay bonus, hiring and finishing bonus, medical and life insurance and many more.

  • Diverse and inclusive environment (read more about it here)and a dedicated intern's community to help you get started in your new job.

  • Being a part of a socially and ecologically responsible company(read more about it here).

  • Dedicated training for you during your first weeks at the company to make your transition into work easier and a personal buddy to help you build your network, answer any questions and integrate you into your position.

  • Opportunities for professional development – wide library of online trainings and learning platforms, support and guidance from your team and manager, and different assignment programs.

  • The possibility to build a lifelong career at Intel.

We're constantly working on making a more connected and intelligent future, and we need your help. Change tomorrow. Start today.

We are waiting for you! If you want to gather some more information, please see: Interns stories, company overview, our Facebook  and LinkedIn sites.   

Learn more about Intel UK Placement Programhere.


Inside this Business Group
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.


Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, and benefit programs. Find more information about our Amazing Benefits here: https://www.intel.com/content/www/us/en/jobs/benefits.html

Working Model
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
Maggie, Offensive Security Researcher

Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”

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