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Hardware Platform Application Engineer

Santa Clara, California; Hillsboro, Oregon; Phoenix, Arizona; Folsom, California Job ID JR0229806 Job Category Engineering Work Mode Hybrid Experience Level Experienced
Job Description

In this position you will be joining a team with the vision to provide world-class engineering support to our customers and scale Intel's Reach in the Data Center through customer advocacy, enabling and support. Joining the Data Center AI Group DCAI as a Platform Applications Engineer PAE in the Datacenter PAE team.

In this role you will have an exciting opportunity to apply your technical knowledge with the primary responsibility for direct Tier 1 customer support enabling the next generation telecommunications platforms design with Intel products. You will have opportunities to excel at collaboration with Tier 1 customer design teams designing with these products.

In this position, your responsibilities will include but not be limited to board design reviews, guiding and supporting the customer through design tool usage and complex debug of design issues. Collaborating with internal and external teams as a customer advocate to include customer enabling collateral creation. Developing and presenting technical product training materials.

Works to help resolve customer's technical questions and issues, participates in customer visits, meetings and presentations. Needs to have communications skills and be a technical advocate for the customer.

The ideal candidate should demonstrated the following behavioral traits:

  • Work autonomously onsite at customer locations.
  • Analytical and problem solving skills.
  • Proven verbal and written communication skills,
  • Demonstrated technical writing/presentation skills.
  • Work well in a diverse team environment.


Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Bachelor's of Science degree in Electrical/Electronic Engineering/Software Development/Computer Science or related field.
  • 5+ years of Customer Support or validation experience on Intel Architecture based platforms.
  • Knowledge of both hardware and software, with a preference for Intel Architecture.
  • Knowledge and experience in schematic, printed circuit board layout, and typical lab tools.

Preferred Qualifications:

  • Experience reading and creating technical specifications.
  • Fundamental understanding of Intel Architecture Processors and Chipsets.
  • In-depth understanding of communications platforms software/hardware architecture.
  • Design experience or working knowledge of Intel Architecture systems, chip sets, or processors.
  • Knowledge of PCI, PCI-Express, DDR3/DDR4 memory interfaces.
  • Run time control tools i.e. ITP or JTAG.
  • Experience with Linux, BIOS or low level programming is beneficial.

Inside this Business Group
The Data Platforms Engineering and Architecture (DPEA) Group invents, designs & builds the world's most critical computing platforms which fuel Intel's most important business and solve the world's most fundamental problems. DPEA enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.

Other Locations


Covid Statement
Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, and benefit programs. Find more information about our Amazing Benefits here:

Working Model
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
Maggie, Offensive Security Researcher

Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”

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