System Software Development Engineer
As a member of TD ATA Package and Test Automation, we provide support for factory automation software on the TD Manufacturing Floors. Automation software is used to enforce business processes, control processing on the manufacturing equipment to collect data.
This position is an Exempt Compressed Work Week (CWW), days front end shift position. (Shift 7: 10am-10pm Arizona time, Thursday, Friday, Saturday, and every other Wednesday and requires individuals to work a 12-hour shift at our Chandler, Arizona site)
Own application problem resolution for incidents and/or issues that are escalated up from first-level support teams.
Bring multiple key stakeholders together on a bridge to affect a quick resolution in order to minimize impact to the TD factories.
Document and communicate findings to all key stakeholders.
Work with Application Owner to create and maintain troubleshooting documentation.
Work with Product Owner to improve product usability, quality, and maintainability.
Identify and drive opportunities for operational improvements, including the design and development of automated software support tools as needed to improve operational efficiency.
You must possess the below minimum qualifications to be initially considered for this position.Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Bachelor's degree in Computer Science, Engineering, or related discipline.
Software and database development
Demonstrated familiarity with Windows operating systems, including the willingness to comprehend and manage XML (Extensible Markup Language) configuration files, log files, diagnostic tools, software versions, etc.
Working knowledge of software engineering practices, testing methodologies, etc.
Knowledge of manufacturing processes and business environments, and the willingness to follow business processes in a disciplined manner.