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Quality Management Systems Engineer

San Jose, California; Albuquerque, New Mexico; Hillsboro, Oregon; Phoenix, Arizona; Folsom, California; Santa Clara, California; Portland, Oregon Job ID JR0232459 Job Category General Work Mode Hybrid Experience Level Experienced
Job Description

As part of Programmable Solutions Group (PSG) Quality and Reliability Engineering, the position of Quality Management Systems Engineer is responsible for helping drive Product Quality, Process Improvement, Quality Systems management, and Product Lifecycle (PLC) compliance for PSG products: FPGAs, structured ASICs, SW, and IP. This role partners with stakeholders across Intel PSG and Intel Corporate Quality to execute Quality System and Internal Audit activities, completion of product quality release milestone requirements, and performance metrics development and reporting on key business processes.

Responsibilities include, but are not limited to:

  • Support ISO 9001 Program with the objective to maintain PSG ISO 9001 Certification in collaboration with the PSG Malaysia team, as the San Jose, CA program lead
  • Drive PSG Quality Management System (QMS) activities, including audit surveillance efforts, QMS improvements, CAR implementation and validation, documentation management, internal audits, subcontractor management, and quality improvement initiatives
  • Coordinate Product Lifecycle (PLC) compliance for PSG products by defining and supporting analysis and resolution of new product rollout exceptions using corporate processes, tools, and systems, as well as partner with development teams on new process/tool/system improvements and fixes
  • Develop and manage Quality Performance metrics, with regular dashboard reports
  • Ensure PSG critical business processes are properly documented, reassessed periodically and maintained in Document Control Systems by closely assisting document owners

Position is preferably based in San Jose, CA, where the majority of PSG development collaborators, stakeholders, and audit partners are located.

Please note that this not a Software Quality position.

The candidate should also exhibit the following behavioral traits/skills:

  • Demonstrated willingness to work across department boundaries in resolving technical and organizational obstacles and challenges, building alignment and consensus agreement
  • A risk-minded individual who can understand and analyze processes and their performance, to derive gaps and opportunities for improvement
  • An effective communicator in verbal and written form to any reporting level and across cultures
  • Can influence and enforce compliance to product development quality control points and milestones, and Quality and Reliability release criteria
  • Highly organized to manage time, tasks, and deliverables on multiple projects and programs in a constantly changing environment
  • Works independently with minimum guidance


You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Relevant experience can be obtained through school work, classes and project work, internships, military training, and/or work experience

Minimum Qualifications:

  • Bachelor's degree in Engineering: Quality, Industrial, Electrical/Electronics, Computer, Hardware, Software, Systems, or similar
  • Minimum 4 years of industry experience in quality assurance, quality/reliability engineering, customer quality engineering, applications engineering, or design engineering for semiconductor ICs/electronics/systems, with focus on Quality Assurance
  • 1+ years of experience of Quality Assurance processes and tools e.g. SIPOC, Risk Management, 8D, FMEA, Document Control
  • 1+ years of experience of ISO 9001 auditing expertise (or similar Quality Management System industry standard)

Preferred qualifications:

  • 1+ years of experience of program/project management capability and experience, as a project/program lead or in cross-functional environment
  • Can understand and analyze processes and their performance, to derive gaps and opportunities for improvement
  • Proficient in data collection, verification and closed-loop, actionable analysis
  • Solid critical thinking and problem-solving skills
  • Teaching or training experience

Inside this Business Group
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support.  Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

Other Locations

US,NM,Albuquerque;US,OR,Hillsboro;US,AZ,Phoenix;US,CA,Folsom;US,CA,Santa Clara;US,OR,Portland

Covid Statement
Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Working Model
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
Maggie, Offensive Security Researcher

Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”

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