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America Sales Operations Analyst

San José, Costa Rica Job ID JR0240170 Job Category Sales Work Mode Hybrid Experience Level Experienced

Job Description

Business Management Group (BMG): The Business Management Group within Intel's Sales and Marketing Group, is charged with running and growing the business for Intel and its customers through meaningful data analysis and market insights. There's no better place to see how Intel works than BMG, we are the ENGINE ROOM of the company. We are specifically hiring for the America's Marketing Region (AMR), within the BMG organization.

The Sales Operations Analyst roles within the AMR New Business Solutions team allow for growth and development of employees across various operational roles. An SOA works closely with internal and external customers; and often is the creator of new customers in Intel's tools and systems. The SOA also often works with the business units on new product setup and manages the customer's supply chain requirements into the BU. A SOA develops, implements, and manages the underlying business processes running the sales operations functions, including compliance measurement.

This dynamic growth opportunity allows for experience in managing the sales process from order placement to shipments with the SOA acting as the communication conduit between the Customer, Sales, Intel Business Units, and the Factory to optimize revenue and supply. Operations Analysts often gather and analyze information to determine product allocation, manage the business to maximize revenue through supply commitments, document business processes, and occasionally do customer presentations.

This includes the following:

  • Delivering world class customer engagement and orientation

  • Growing revenue and helping Intel gain and maintain competitive edge

  • Developing our people across the global organization

  • Building and executing business strategies

  • Influencing Intel and its customers through data analysis, market intelligence, and insightful information

  • Bringing together multiple stakeholders and points of view to effectively grow the business

A successful candidate will demonstrate:

  • Strong analytical and data management skills and good to work through complex and ambiguous business scenarios to influence decision making

  • Consistently deliver results under time constraints in a fast-paced environment

  • Leadership skills managing stakeholder relationships

  • Influencing via excellent communication

  • Demonstrated skills in driving processes and solving problems across multiple business groups and geographical regions

To deliver on our mission, we are looking for people with the experience and a variety of skill sets to help drive the business across multiple roles within the organization.


You must possess the belowminimum qualificationsto be initially considered for this position: 

  • Bachelor's degree inBusiness Management, Economics, Computer Science or similar

  • 1+ years of experience:

    • Engaging with and supporting customers.

    • Working with data analysis in Excel: pivot, v-look ups and advanced formulas, macros are not necessary. 

  • Advanced English level

The followingpreferred qualificationsare in addition to the minimum requirements and are considered a plus factor in identifying top candidates: 

  • SAP

  • Understanding of supply management, demand forecasting, market analysis, pricing strategy or operations

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.


We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
Maggie, Offensive Security Researcher

Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”

  • Platform Business Analyst San José, Costa Rica Apply Now
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