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PSG Sales Operations Analyst

Penang, Malaysia Job ID JR0241595 Job Category Sales Work Mode Hybrid Experience Level Experienced

Job Description

  • Supports the sales operation process, performs forecasting, budgeting, and planning activities for sales operations including supply/demand planning and forecasting revenue.
  • Acts as the communication conduit between the Customer, Sales, Business Unit, and the Factory to optimize supply and revenue and achieve mutual business objectives.
  • Supports the rollout of sales strategies by building foundational data sets and delivering strategic insights to inform actionable sales decisions.
  • Manages sales data operations and view of performance to critical business indicators.
  • Partners cross functionally within sales teams to ensure proper data quality, availability, and governance.
  • Develops, implements, and improves the business processes running the sales operations functions, including customer supply chain and compliance measurements.
  • Reviews and synthesizes sales data to monitor performance, identify root cause, resolve pertaining issues.
  • Builds and enhances internal business intelligence, data visualization and reporting capabilities.
  • Supports sales activities by maintaining reports related to forecasting, planning and performance tracking.
  • Delivers training on sales processes and procedures to team members.
  • Works closely with sales team to gather business requirements and advises technology solutions team on translating business needs to CRM, sales enablement and operations system requirements.

Responsibilities include:

  • Support Data Operations in Salesforce Analytics Cloud System.
  • Perform commission split calculation, resolving commission-relate issues and maintaining accurate sales compensation computation
  • Ensure parent / child company relationship are properly maintained in system by ensuring relationship between companies.
  • Responsible for creating reports and dashboards, providing ad-hoc analytical support and insights to sales.
  • Develop and maintain Excel and Access-based applications for use in creating ad-hoc reports for sales organization.
  • Manages sales data operations and always seek for business process improvements.
  • Communicate in professional manner, with external and internal parties i.e. Sales, Business Unit, PSG Ops, Product Marketing
  • Good troubleshooting skill, able to explain how to resolve the problem and have AAQ case management



  • Excellent oral and written communication skills, as well as strong interpersonal, influencing and relationship building skills are also required.
  • Critical thinking skills and strong problem-solving abilities are a must.
  • Highly proficient to advanced knowledge in Office365 (Access, Excel, Word, PowerPoint, PowerBI) is required; include queries, V-lookup, pivot tables and other functions of database management; proficiency in preferred.
  • Must be able to work in a fast-paced environment (willing to dive in and learn as they go) and multi-task while paying close attention to details.

Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.


We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
Maggie, Offensive Security Researcher

Maggie Offensive Security Researcher

“I’ve always wanted to do something that changes the world — at Intel, I feel appreciated, and I’ve gained more confidence in myself. It makes me feel like I’m capable of doing great things.”

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