This is an exciting position for experienced system software engineers combining software engineering work with customer support and influencing major OEMs/ODMs/SIs and embedded customers with Intel Software/Hardware solutions. This job will give you the opportunity to create positive impact in fostering Intel's software eco-system. In this role, you will be providing technical consulting for Intel developer products to our strategic customers in APAC/India region. Software Technical Consulting Engineers TCE focus on enabling external and internal customers to be successful with Intel platforms through use of Intel Software Technology and Products. You are also expected in this position to focus on specifically Intel System Studio https://software.intel.com/en-us/intel-system-studio targeting embedded systems/applications, IoT and automotive solutions. In addition to customer support, TCEs are expected to test new & upcoming product features, submit & verify bug reports and develop knowledge base articles. Moreover, you will work with business development managers to assess and understand the market dynamics in order to influence products' features and capabilities while providing consulting to our strategic partners. You will support pre- and post-sales support including training and therefore you are expected to have strong written and verbal communication skills. Your responsibilities will include, but not limited to, the following: -Technical consulting and training strategic customers regularly on-site or remotely. -Developing, prototyping, and documenting code samples for technical trainings, seminars and webinar like activities. -Troubleshooting software issues, tuning performance with using components from Intel System Studio, documenting solutions, and workarounds for distribution to internal and external customers. -Creating technical marketing collateral, knowledge base articles and customer case studies. -Working with customer applications and build tools Microsoft Visual Studio*, Eclipse*, make, etc. Soliciting customer feedback proactively on Intel developer products and technologies and ensure this feedback is understood by the appropriate teams within Intel. -Leveraging customer feedback in conjunction with appropriate use of internal investigations to drive the design requirements for the next generation of hardware and software. -Collaborating with product development teams in planning next generation product features.-Determining and defining best practices for Intel developer products and highlighting these to educate software developers at key industry events, onsite at ISVs.
Key Qualifications - A minimum of a Master's degree in an engineering discipline such as computer engineering or electrical engineering or in computer science. 5+ years of experience in embedded software engineers development, debug, modify embedded software, or enabling to customized embedded environment. Depth knowledge of Intel processor families ranging from Atom to Core, Xeon based processors. Experience with system level engineering tasks including system bring-up, kernel level development, BIOS and firmware. Working knowledge of shell scripts and the GNU tool chain on Linux and familiarity with the Microsoft* Visual C++ build environment. Proven ability to communicate clearly with technical and non-technical people and excellent presentation skills for peers, senior management, partners, and customers. Proven ability to demonstrate "self-leadership" and work effectively in fast fluid and even ambiguous environments.Ability to rapidly grasp and resolve complex problems by efficiently utilizing direct and virtual team resources.Proven ability to work across organizational boundaries and influencing others to help drive organizational and cross organizational deliverables.Ability to travel about 10-20% a month.Preferred:- Solid hardware and software architecture understanding, including knowledge of microprocessor technologies.Working knowledge of Intel x86 or 3rd-party CPU assembly programming.- Working knowledge of Intel Software Development Products, especially for Intel System Studio including System Debugger, VTune, SocWatch, GPA, Intel C/C++ compilers, and performance libraries, etc.Inside this Business Group
The Intel Software and Services Group (SSG) connects Intel to the worldwide software community. SSG strives to bring competitive advantage to Intel platforms by helping independent software vendors, operating system developers, OEMs, channel members and systems integrators deliver exceptional customer value and achieve differentiation on Intel® processor technologies. SSG provides global leadership to the software community through its technical expertise, industry enabling activities, and developer products and programs.