This position will work in a multi-disciplined technical support team, close to customer design teams in support of the development of multi-mode mobile platforms based on Intel baseband and RF and Modem solutions.
Provide detailed technical support to Intel customers relating to the integration of Intel's modem solutions in a customer product, in terms of documentation, schematic/layout reviews, test measurements, Q&A, etc.
Work in a lab environment to investigate baseband hardware related issues raised by the customer or internal test teams to ensure root cause analysis and subsequent solutions
Support customer hardware power-on camps, either at customer premises or in the factory. Factory power-on camps will require occasional international travel
Utilize power measurement test environment to setup, debug, and run weekly regression tests to measure platform and component power levels
Debug power consumption levels through HW and SW optimization. Works with development and customer programs in closing power consumption gaps relative to requirements
Creation and follow up of problem reports raised at all phases of the product development cycle
Close cooperation with hardware design teams and cross functional teams to propose and verify proposed solutions
Ownership of customer issues from customer filing, issue reproducing, platform support, customer solution delivery, and customer communication
Selected individual should be solution orientated, team player, and able to quickly learn and communicate effectively both internally and with the customers' technical experts.
Inside this Business Group
Communication & Devices Group: The wireless revolution at Intel! We are one team - passionate engineers and technologists from diverse industry backgrounds working together to realize a world of connected computing. We are bringing the best ideas from the brightest minds to deliver future mobile experiences into the market. We are on the journey towards making Intel a wireless leader with exciting products for the Internet of Things, 5G and an opportunity to change the world with your work.