Job Description In this position, you will be responsible for building a World Class Customer Integration team tasked with customer integration activities towards production ramp of Intel's multimode RF system 2G/3G/4G/5G sub-6GHz and mmWave and connectivity. You will run a medium size flexible and highly expert team working in close collaboration with internal and external partners to optimize and deliver RF system components incl, HW and SW into customer platform. We are seeking a deep technical expert with a profound background and interest in wireless communications and customer support.Your responsibilities will include:-Managing of RF customer integration team incl. transceiver, PMIC and front-end component integration for wireless systems for both HW and SW aspects.-Collaborating with architecture and system development teams to develop deep understanding of the RF system to enable short turn-around times for bug fixing and improvement on customer builds.-Leading customer interface for product integration and enablement of the customer production process until product launch and post-launch support management.-Assurance of quality deliveries, management of performance indicators and feature health-Managing technical deliverables and relations with the customers by securing collaboration with Intel teams and external partners, e.g. front-end component vendors.-Coordinating and leading cross-functional activities involving debugging and bug fix integration.-Communicating clearly action plans and proposed technical direction for customer support to project core teams, senior management and partners.-Providing technical leadership for analysis and bug fixing during customer integration phase.-Assessing, and acting upon, the results of customer builds.-Working with system design teams to provide debugging and solution integration for customer engagement including topics like RF Front End settings, Envelop Tracking, and Power control optimization. -Developing test strategies in cooperation with system design and verification teams.-Developing and implementing customer service policies and procedures.-Defining and communicating customer service standards.-Directing the daily operations of the customer integration team.-Planning, prioritizing and delegating work tasks to ensure proper functioning of the department.-Handling of complex and escalated customer integration issues.-Identifying and implementing strategies to improve quality of service, productivity and profitability
-PhD/Master degree in Electrical and Electronics Engineering with focus on RF systems.-15 years+ experience in design & architecture of RF systems.-5+ years of product management experience.-Excellent understanding in RF system architecture, RF hardware/software partitioning-Candidate is expected to have profound depth knowledge of cellular and connectivity standards: 5G NR sub-6GHz and mmWave, LTE, 2G, 3G, CDMA, WiFi, CNV, BT, GNSS.-Experience with low power and high-performance design.-Expertise with embedded Processors and related architectures, system integration and software environments is a plus.-Experience across multiple functional areas: product management, engineering, customer enablement, marketing, and sales.-Proven track record of owning a product from inception to customer product launch.-Experience in managing multiple products simultaneously.-Experience in developing high-volume products to the market.-Experience managing engineering or product management teams.-Experience in working in global environment.-Excellent written and verbal communication skills.-Very strong communication and interpersonal skills.-Demonstrated ability to think strategically.-Demonstrated track record of success in a dynamic work environment.
Inside this Business Group
Communication & Devices Group: The wireless revolution at Intel! We are one team - passionate engineers and technologists from diverse industry backgrounds working together to realize a world of connected computing. We are bringing the best ideas from the brightest minds to deliver future mobile experiences into the market. We are on the journey towards making Intel a wireless leader with exciting products for the Internet of Things, 5G and an opportunity to change the world with your work.