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Job ID: JR0042470
Job Category: Engineering
Primary Location: Munich, DE
Other Locations:
Job Type: Experienced Hire

Technical Consulting Engineer (f/m)

Job Description

This is an exciting position for experienced system software engineers combining software engineering work with customer support and influencing major OEMs/ODMs/Sis, automotive and embedded customers with Intel Software/Hardware solutions. This job will give you the opportunity to create positive impact in fostering Intel's software eco-system.In this role, you will be providing technical consulting for Intel developer products to our strategic customers in EMEA region. Software Technical Consulting Engineers TCE focus on enabling external and internal customers to be successful with Intel platforms through use of Intel Software Technology and Products. In this position, you are expected to focus on specifically Intel System Studio targeting embedded systems/applications, IoT and automotive solutions. In addition to customer consultancy, you are also expected to work with multiple product stakeholders to define product features, submit/track customer reported issues and provide technical collateral on product features, use cases, etc.You will also work with product marketing team to assess and understand the market dynamics in order to influence products' features and capabilities while providing consulting to our strategic partners. You will support pre- and post-sales support including trainings and therefore you are expected to have strong written and verbal communication skills.

Your responsibilities will include, but not be limited to:

  • Technical consulting and training strategic customers regularly on-site or remotely. Developing, prototyping, and documenting code samples for technical trainings, seminars and webinar like activities.
  • Troubleshooting system bring-up failure issues , tuning performance on both system level and application level with using components from Intel System Studio, documenting solutions, and workarounds for distribution to internal and external customers.
  • Creating technical marketing collateral, knowledge base articles, video and customer case studies.
  • Working with customer reference boards to help accelerate system bring-up process, and applications and build tools Microsoft Visual Studio*, Eclipse*, make, etc.
  • Soliciting customer feedback proactively on Intel developer products and technologies, and convert them to meaningful/actionable requests to other product owners.
  • Leveraging customer feedback in conjunction with appropriate use of internal investigations to drive the design requirements for the next generation of hardware and software.
  • Collaborating with both external customers and internal orgs to contribute product requirements for next generation product features.
  • Determining and defining best practices for Intel developer products and highlighting these to educate software developers at key industry events, onsite at ISVs.


Qualifications

Inside this Business Group

The Intel Software and Services Group (SSG) connects Intel to the worldwide software community. SSG strives to bring competitive advantage to Intel platforms by helping independent software vendors, operating system developers, OEMs, channel members and systems integrators deliver exceptional customer value and achieve differentiation on Intel® processor technologies. SSG provides global leadership to the software community through its technical expertise, industry enabling activities, and developer products and programs.

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