Job Description This is an exciting position for experienced software engineers combining software engineering work with customer support and influencing major Partners like Oracle. This job will give you the opportunity to create positive impact in fostering Intel's software eco-system. In this role, you will be providing technical consulting for Intel developer products to our strategic customers in Asia Pacific/India region. Software Technical Consulting Engineers TCE focuses on enabling external and internal customers to be successful with Intel platforms through use of Intel Software Technology and Products. You are also expected in this position to focus on specifically Intel C/C++ compiler to validate RDBMS and many other Oracle products. In addition to customer support, TCEs are expected to test new & upcoming product features, submit, & verify bug reports and develop knowledge base articles. You will support pre and post-sales support including training and therefore you are expected to have strong written and verbal communication skills. Your responsibilities will include, but not limited to, the following: Technical consulting and training strategic customers regularly on-site or remotely. Developing, prototyping, and documenting code samples for technical trainings, seminars and webinar like activities. Troubleshooting software issues, tuning performance with using C/C++ Compiler and other Software components of Intel Parallel Studio, documenting solutions, and workarounds for distribution to internal and external customers. Creating technical marketing collateral, knowledge base articles, and customer case studies. Working with customer applications and build tools Microsoft Visual Studio*, Eclipse*, make, etc. Soliciting customer feedback proactively on Intel developer products and technologies and ensure this feedback is understood by the appropriate teams within Intel. Leveraging customer feedback in conjunction with appropriate use of internal investigations to drive the design requirements for the next generation of hardware and software. Collaborating with product development teams in planning next generation product features.-Determining and defining best practices for Intel developer products and highlighting these to educate software developers at key industry events, onsite at ISVs.
Inside this Business Group
The Intel Software and Services Group (SSG) connects Intel to the worldwide software community. SSG strives to bring competitive advantage to Intel platforms by helping independent software vendors, operating system developers, OEMs, channel members and systems integrators deliver exceptional customer value and achieve differentiation on Intel® processor technologies. SSG provides global leadership to the software community through its technical expertise, industry enabling activities, and developer products and programs.