In this position, you will be responsible for 12hours day shift production support to Manufacturing Information Technology MIT Infrastructure Systems. It's an important individual contributor position that supports segment of IT that is chartered to deliver high availability, reliability, resilient, and cost effective manufacturing computing services to enable TMG Fab/Sort factories, Assembly/Test factories and labs success. You will be responsible for all hosted components Servers, Storage and Client Computing and delivering hosting operations service according to agreed SLA's, this role has responsibilities including but not limited to the following: -Alerts/Events Monitoring. -Incident handling by performing troubleshooting, diagnosing, fixing and/recovery issues in hosting environments -Problem Management on root cause analysis and drive system improvement. -Service Request fulfillment. -Sustaining and improving the Infrastructure Computing Services -Change Management on systems deployments, installing/patching/scaling the infrastructure. -Responsible for reports generation operational indicators and etc.
Inside this Business Group
The ideal candidate would possess a Bachelor or Master's degree in Computer Science, Engineering,Business or a related field, and have exhibited: -knowledge with Windows both Server and client, UNIX/Linux, Storage SAN/NAS, VMS and etc. platforms.
-Understanding with virtualization technology.
-Strong interpersonal skills.
-Excellent stakeholder management skills and influencing qualities
-Capacity to tolerate and work through ambiguity in changing environment.
-Ability to work with minimum supervision using own initiative.
-Ability to work under pressure and to deadlines.
-Attention to detail and quality orientation
-Problem solving capabilities with data analytical skills
-Effective communication skills
Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.