Take the lead to coordinate and address Korea customers: Sasmung and LGE customer quality inquires. Support critical administrative requests covering manufacturing requirement, qual report, product specification, RoHS/conflict material information, and PCN monitoring. Provides postsales technical support during product launch and ramp. This role may be involved in customer training, inquiry response, and technical issue focal point and coordination.
Inside this Business Group
Above 3 years working experience at High Tech company and/or major MNC/OEM industry like IT sector. Bachelor's degree in Electrical, Electronic, Mechanical engineering or other relevant fields. Have Knowledge about global electronics, ODM/OEM industries, supplier chain relationship as well as ecosystem view in mind. Have knowledge and working experience familiar with product development cycle to intercept technical & quality issue with internal and external stakeholders and driving resolution process for closure. Have understand general quality and reliability term, definition and key elements of attributes affected to product, technology and key usage model. Have knowledge and familiar with OEM manufacture process from SMT, PCBA process to assemble, board & system functional test process, burn-in process and quality control. Have Knowledge of personal computing, key technology of Cloud application and usage model is plus Excellent soft skills which includes presentation, communication, influencing and negotiation skills with external and internal stakeholders. Have Account management/handling experience is required. Fluent English in writing, communication and presentation is required
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth