Job Description Manages programs of large may be global scope, impact and complexity through all phases of the lifecycle. Manages interdependencies and integration among multiple projects, teams, and stakeholders. Has decision making authority at the program level. Handles cross organizational programs of broad scope and high complexity or of broad scope and moderate complexity usually managing a core team that manages function specific teams. Sets direction for programs directly related to corporate policies or important business operations to meet strategic goals of significance. Leads the core team and guides performance of functional teams. Is the key interface with stakeholders and leadership internally and externally. Sets and refines project objectives. Assigns overall tasks to others managing general areas of responsibility in support of program goals. Exercises judgment and discretion to develop solutions, remove obstacles and redefine approaches. Recommends or sets business strategies or corporate policies and deviates as appropriate. Oversees identification of tasks and research, dependencies, costs assigns resources, and communicates expectations to core team members. Creates/tracks/adjusts the program schedule. Assesses risks and identifies solutions to timely, efficient achievement of program goals Ensures that quality standards and budget constraints are met. Ensures appropriate progress against schedule and takes remedial action as appropriate. Prioritizes utilization of resources with other functions. Influences business unit or crossorganizational strategies relevant to program goals.
This is a new position central to our highly visible Net Promoter System initiative. The role with be responsible to engage directly with our consumer customers on a regular basis. You will be responsible for implementing new programs to engage employees with the NPS methodology. Required is a deep understanding of customer centered design, survey design and implementation, as well as expertise with statistical analysis. Strong facilitation skills are needed to implement the program. Remarkable communication skills are a necessity. The ability to move between, strategic and tactical thinking is required to be successful. An ability to work well across business functions and geo's at all levels of the organization is vital. Ability to work independently and take initiative to solve problems. 5+ years experience. Strong academic background. Bachelors degree or MA/MBA or other advanced degree in Human Centered Design, Statistics, Project Management, Human Factors, Cognitive Psychology, would be advantageous.
Inside this Business Group
The Intel Security Group combines employees from McAfee and Intel – people with security expertise in hardware, software, and solutions into one business unit focused on building hardware, software, services and end-to-end security solutions. Intel Security Group sets the stage for new levels of collaboration and innovation and will drive leadership in the industry by providing ubiquitous security and identity protection for people and businesses worldwide.
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