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Job ID: JR0000730
Job Category: Information Technology
Primary Location: Folsom, CA US
Other Locations: Oregon, Hillsboro;
Job Type: Experienced Hire

IT Marketing & Customer Insights Service Owner

Job Description
Have you ever thought about what it takes to provide insights throughout the buyers' journey or determine how our Intel advertisement spending can be optimized? Have you envisioned classifying and clustering data to find common threads to help enable incremental business value? What would you do to help to increase trust in the data for sales and marketing needs?
Our mission in Sales & Marketing Data & Analytics portfolio is to have insights run sales and marketing. In this leadership opportunity as part of the portfolio you will be the Marketing & Customer Insights (MCI) Service Owner accountable to have insights run marketing. Would you like to be part of this journey?
In this role you will partner with Global Marketing & Communications (GMC) organization and empower our marketing organization with faster, smarter & insightful decisions. In this leadership role you will be working on disruptive leading-edge technology - Big Data platform, Advanced Analytics, Cognitive Computing to drive the transformation in decision making. You will be managing team of rock-star Business Intelligence Analysts and Data Scientists to accelerate our journey to have insights run Marketing.
You will be responsible for overall end to end service delivery including:
- Developing and evolving the Service strategy, including a Multi-Year Plan and Solutions Roadmap
- Stakeholder Management / Business Relationship Manager for the Service - engaging and aligning senior stakeholders on vision, strategy, priorities, solution roadmaps, risks and potential trade-offs
- Service Strategic Investment Planning (SIP) and annual Plan / quarterly POR budgeting
- Delivering Service Biz Value; define/monitor Service performance metrics w/SLMs
- Executing the service roadmap, with flawless deployment & transition change management of new capabilities to a world-wide customer base
- Decision Maker for Service priorities/tradeoffs required to deliver service within budget
- Lead/manage service team
- Ratifying solution architecture in partnership with relevant solution/enterprise architects


- Experience in Big Data Technology (Cloudera/Hadoop, Cognitive Computing platform, BI platforms etc)
- Proven experience in building high performing organization
- Ability to lead and thrive in fast paced, ambiguous environment
- Proven success influencing senior Sales & Marketing stakeholders to define and shape strategy that drives transformative improvements
- Track record creating joint KPIs with key customers and delivering measurable/verifiable results per stated, shared business goals
- Strategy to Action - demonstrated ability to successfully lead and execute to a strategy /committed roadmap
- Proven experience successfully leading and influencing cross-org/global teams
Inclusionary leader with strong collaboration skills
- Proven experience understanding and optimizing business process
- Excellent oral/written communication and presentation skills at all levels of the organization
- AGILE development methodologies and PLC Experience
- Exposure to Service Management using IT Service Management/ITIL approach
- 10+ years leadership /management experience
- SMG / IT experience/acumen/network a plus
- Strong communicator

Inside this Business Group

Other Locations

Oregon, Hillsboro;

Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Position of Trust. This role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation, which includes (subject to country law), extended education, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position. For additional questions, please contact your Talent Consultant.

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