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Job ID: JR0005562
Job Category: General
Primary Location: Hillsboro, OR US
Other Locations:
Job Type: Experienced Hire

Solutions and Support Customer Deployment Manager

Job Description
As the Customer Deployment Manager you will be responsible for being one voice to the customer and internal stakeholders in delivering a white glove experience to our customers. The Support Product Line Manager is responsible for taking requirements e.g., acceptance criteria and pulling together the program plan, budget and resources to deliver against customer expectations. This position encompasses working with business development, other product line managers and functional and process teams.You must possess the below minimum qualifications to be initially considered for this position. Qualifications listed as preferred or additional will be considered a plus factor for applicants. Job Description: Responsible for putting in place cross functional team to support deployments technology, supply chain, support, etc. and ensure appropriate planning and risk mitigation strategies to meet customer commitments and deliver an excellent/concierge level experience with ONE Intel.Manages interdependencies and integration among multiple deliverables, teams, and stakeholders. Has decision making authority at the program level. Handles cross organizational programs of broad scope and high complexity or of broad scope and moderate complexity usually managing a core team that manages functionally specific teams. Understand expectations from stakeholders, and manages communications and expectations using defined metricsCommunicates to stakeholdersManages risk


Qualifications

Minimum Qualifications:BA/BS in business or technical fieldA leader and strong team player able to work with cross-functional teams, lead and provide clear directions for the Customer Deployment team and external partnersExperience successfully delivering complete solutions hardware, software and networking projects at various scales and complexity to customers and supply chain Excellent time management and multi-tasking skills ability to adapt quickly Demonstrated understanding of the HPC and Cloud Markets, HPC Platforms and Cloud Infrastructure. Strong presentation and communication skills. Ability to simply communicate complex problems to Intel management and the ability to translate technical details into customer-facing communication Ability to work independently Desired Qualifications 3-5 years' experience in a technical program or product management addressing hardware and software based solutions for HPC, Enterprise IT or Cloud environment. 3-5 years' experience in a Service and Support organization, with knowledge of various service/support offerings.Understand Open Source software and OpenStack solutionsKnowledge of Intel Architecture and technologies e.g. Xeon PHI, Xeon, networking, switching, VT-x, DPDK,.

Inside this Business Group

The Data Center Group (DCG) is at the heart of Intel’s transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.


Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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